![]() We filed a complaint and asked them to please look into this hotel and remove them as an option for that site. However, they refused to refund my money and I had to go back to who took care of it for us. I didn’t have to walk in past the lobby to cancel my reservation immediately. They are very sneaky, they picked their name to be close enough to the brand new Grandstay hotel that it confuses people so when they look at the great pictures of the other new hotel that’s what they think they’re getting. I couldn’t understand why on graduation weekend it was the only hotel with no cars in the parking lot. It has had over seven different names and owners in the last five years. I cannot warn anyone enough not to book this hotel.
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